FAQs
PRODUCTION TIME
For items that are 100% handmade, and we try our best to accommodate all orders ASAP, but it may require 2-3 weeks of production time if it is not readily available. Please keep this in mind before placing an order.
SHIPPING
All prices are inclusive of local (Singapore) shipping costs. Withoutherain currently only ships to Singapore, Malaysia, Indonesia, Vietnam, Hong Kong & Thailand. For other countries, please contact us on instagram.
RETURN POLICY
Withoutherain does not accept returns or issue refunds unless the products received are:Defective within 24 hours of receiving shipment.Buyer has received the wrong colour, size, or product.
EXCHANGES
Please submit photos of defect or wrong products via our instagram: Withoutherain and we will get back to you within 24 hours.